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NIC District centre at Jalore was
established in the year 1988. NIC District centre
is functional in District Collectorate building. Two officials, District
Informatics Officer (DIO) and District Informatics Associate (DIA)
are posted from NIC for the need of District
Administration and other district officials.
National Informatics Centre (NIC) is a premiere S&T
organization of the Government of India in the field of
Informatics Services and Information Technology (IT). NIC has
established a nationwide ICT Network – NICNET – with gateway
nodes in Central Government Departments, 35 State/UT
Secretariats, and in almost all 602 District Collectorates,
for IT services. The Government has designated the nation-wide
Computer-Communication Network, NICNET, as the Government
Network
With the coordination of NIC officials and district
administration as well as other district level officials, NIC
has established its necessity in various administrative and
decision level work. NIC centre has the high speed Internet
link of All India Satellite Based Computer Communication
Network, NICNET. The district centre is equipped with high
speed VSAT, Unix & Windows servers, client windows
systems, terminals and other peripherals for catering the
communication and other needs of the district administration
and various district offices. Depending on the wide variety of
work, NIC has various working environments like UNIX, Windows
and Linux.
The
various projects are implemented at NIC District Centre
Jalore-
SUGAM(Single
Window System)
History
SUGAM is a computerized single window server
(SWS) installed at Rajasthan government to deliver routine,
repetitive services to citizens in a trouble free and time
bound manner. It provides a one-stop solution to citizens
wherein they get a number of public services at a single point
in a transparent, accountable and time bound
manner. Permission letter
for birth/death certificate and renewal of arms
licenses. Overwhelming response to this intervention
encouraged the district administration to extend SWS to all
tehsil and sub-tehsil headquarters in the
district.
Process
The applicant gives his application form
at the Single Window Counter. After the scrutiny of the papers
the application form is handed over to the computer operator
who enters the name, date, unique application number and
certificate type along with the date of certificate receipt.
The applicant is given a receipt and a sticker copy of the
same receipt is stuck to the application and handed over to
the UDC incharge. If there are no shortcomings then
appropriate remarks are made and the application is
temporarily kept in the ‘Complete’ tray. At 3 pm, the operator
enters the information of all the applications in the
‘Complete’ tray and takes out printouts of the certificates.
This process can also be carried throughout the day whenever
the opportunity arises.
The
completed certificates along with the attached documents are
sent to the desk of the designated officers in a ready for
signature state or for necessary action. Along with the
certificates, an automatically generated cover letter is also
sent with the details of the applications. This is to serve as
an office record of the concerned officer. A copy of the same
is maintained at the Sugam SWS. The designated officers
prepare the certificates, documents or compliance report and
deliver it before stipulated time of service delivery.
On the
stipulated time of service delivery, as mentioned in the
client's receipt, the certificate, document or compliance is
delivered to the citizen on production of the deposit receipt.
The SWS has an inbuilt continuous monitoring system. These
reports bring about the progress in terms of number of
applications received, disposed, pending within time limit and
pending beyond time limit for each single window service. The
applications pending beyond time limits are rigorously
followed and delivered with an introspection as to the reason
for delay so that delays are not repeated.
Once all SWSs of
the district are connected, it will be possible to monitor
them on real time basis from district headquarters.
Slient
Features of the SUGAM
- Software Design to delivers according
administrative procedure
- Solutions to all technical problem
- All formate are legally vetted
- Provision for confidentiality and
authorized user interface
- Printed receipts to applicant
- Accuracy
- Time bounded delivery of service with
transparency
- Procedural
simplification by reducing file and paper work
Benefits to
citizens
·
Time bound
service delivery
·
Single
point interaction
·
Time and
cost saving
·
Objectivity
Benefits to
government
·
Better
deployment of resources
·
Better
service delivery and higher citizen
satisfaction
·
Accountability and transparency
promoting good governance
·
Development
of a
reliable decision support system
SUGAM SINGLE WINDOW
SYSTEM LANUCH IN JALORE DISTRICT
SUGAM is a
computerized single window server (SWS) installed in feb 2011
in JALORE DISTRICT to deliver routine,
repetitive services to jalore citizens in a trouble free and
time bound manner. It provides a one-stop solution to citizens
wherein they get a number of public services at a single point
in a transparent, accountable and time bound manner.
In jalore
district there
are 7 tehsils bagoda,sayla,bhinmal,raniwada,sanchore,ahore
including jalore and each every tehsils has been
a single window system installed with necessary specification
required for
sugam (single window).
THE BASKET OF SERVICES
THORUGH SUGAM
SUGAM SRVICES
TIME COMMITMENT
Preparation of
domicile certificate
1 day
Preparation of SC/ST
certificate
1day
Preparation of OBC for
central and state level
1day
Preparation of SBC for
state level
1day
Preparation of letter
of birth/death certificate
1 day
Preparation of
certificate of solvency
1day
Preparation of
minority certificate
1 day
The
time line of single window system
THE
INFRASTURCTURAL REQUIREMENT IN JALORE DISTRICT
- The
room space of aprox 400sq feet with provision of 1 window
counter
- Site
preparations as per specifications
- Computer
equipment and LAN
- Counter
furniture
- Display
board
- Office
furniture ,table chairs etc
- Personnel
to man counters
Public
grievences monitoring system
NIC Jalore has developed a system to monitor public
grienvances at District level. The grievances are
registered in the computer and processed further.The system
enables administration to follow up the matters with concerned
officers and departments in a timebound way.
System has a facility of various reports to have knowledge
of pendency at various office levels and due date wise.
The matters of vigillance and district helpline are also
registered in this system to have a better working of the
vigillance and helpdesks.
Land Record Computerization
Project
LRC is a joint project of Government of Rajasthan,
Ministry of Rural Development and National Informatics Centre
(NIC).. NIC had taken up the project for Jaipur & Barmer
districts to study the existing system of Land Records in the
Rajasthan before standardization of the software package. It
followed by a lot of discussions between the State Revenue
Board, Revenue department and NIC(LR) division. The software
was prepared by the NIC, Rajasthan State Unit, Jaipur in
Oracle on Unixware platform and in VB & SQL server on
WINDOW platform for tehsil.
The Land Record Computerization in Jalore district has
completed the data entry of Jamabandies, i.e. records of
rights, of 7 Tehsils – Jalore, Ahore, Raniwara,
Sanchore,Sayla,Bogoda,Bhinmal. After data entry and proper
checking of all records data converted from UNIX to WINDOW by
our State Unit and tehsil wise data was shifted to tehsil HQ.
The Infrastructure for the project has already been developed
and the Computer rooms equipped with all necessary facilities
has been provided at all the six tehsils. Now Jamabandi
NAKAL(copy of Record of Right) is provided at tehsil computer
center (AAPNA KHATA) by the trained patwaries. Now the system
of continuous updating, checking and regenerating annually has
been adopted. It has not only eased the work of patwaries but
benefited the cultivators(kastkars). All tehsil HQs have been
connected with Internet and one can have a copy of record by
way of internet.
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NIC Jalore and District
Computerisation
